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Warranty home
Start claims from the customer project record and show existing claim history.
Warranty claims
Connect customer warranty intake to the company claim queue.
Fieldaira gives homeowners a guided warranty path for invoice proof, photos, issue details, claim submission, and claim history while giving the organization clear review and follow-up visibility.
Available with Enterprise rollouts.
Claim packet
Invoice-first review
Org queue
Invoice proof required
Issue photos attached
OCR review editable
Claim history visible
AI claim helper
Helps organize purchase proof, issue evidence, customer comments, and claim status without losing the original project context.
What is Fieldaira Warranty Claims?
Fieldaira connects homeowners to a guided warranty path that starts from their completed project — no separate login or disconnected support form. Customers submit proof of purchase, attach photos and issue descriptions, track claim status, and see claim history while the organization gets a clean queue for review and follow-up.
Customer and org workflow
Warranty stays connected after install.
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Invoice proof
Collect invoice PDF or image first so the claim starts with purchase context.
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Issue evidence
Attach issue photos, context images, and comments to one multi-issue claim.
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Review and submit
Use editable invoice review before submission, then keep claim state visible.
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Org tracking
Give the company a clean queue for registered claims, missing photos, technical review, and customer follow-up.
AI-based warranty operations
Customers get clarity. The company gets a usable claim packet.
Customer-connected warranty
Warranty starts from the same residential customer experience instead of becoming a disconnected support form.
AI-assisted invoice review
Fieldaira can help read invoice number, purchase date, and warranty posture while keeping the review editable.
Multi-issue claim packet
Customers can combine proof of purchase, issue set, photos, and comments into one organized claim.
Organization claim visibility
Support, operations, and management can see claim status, missing evidence, and customer next steps from one queue.
Related industries
Warranty claims for home improvement teams.
Flooring
Fieldaira helps flooring companies connect lead intake, in-home measurements, proposals, financing, job release, installer packets, customer updates, warranty, accounting, and reports.
Roofing and Gutters
Fieldaira helps roofing and gutter teams manage canvassing, inspections, photo evidence, estimates, approvals, installation scheduling, service follow-up, warranty, and reporting.
Windows and Doors
Fieldaira connects window and door lead intake, measurements, product selections, proposals, contracts, installer packets, project updates, warranty, and finance workflows.
Siding and Exterior
Fieldaira helps siding and exterior remodeling companies manage inspections, proposals, material decisions, crew schedules, completion evidence, warranty, and reporting in one workflow.
HVAC
Fieldaira connects HVAC sales, service intake, diagnostics, estimates, installation schedules, technician notes, customer communication, invoices, warranty, and performance reporting.
Plumbing
Fieldaira helps plumbing companies manage service requests, estimates, scheduling, field packets, issue photos, invoices, warranty, customer communication, and reporting.
Electrical and Lighting
Fieldaira helps electrical and lighting contractors coordinate service intake, estimates, scheduling, job documentation, compliance notes, customer updates, invoices, warranty, and reports.
Solar and Energy Upgrades
Fieldaira helps solar and energy teams connect site surveys, proposals, financing, approvals, installation readiness, customer communication, warranty, accounting, and reporting.
Garage Doors and Access
Fieldaira helps garage door and access companies manage service intake, estimates, installation schedules, technician notes, customer updates, invoices, warranty, and reporting.
Related features
Pairs well with
Most teams roll out Fieldaira surfaces in pairs — connected workflows that share the same customer, job, and KPI source of truth.
Installer
Completion proof and photos feed warranty registration automatically.
Residential Customer
Homeowner files and tracks claims from the same portal.
Operations
Warranty service calls route through the same scheduling board.
FAQ
Quick answers about warranty claims.
How do homeowners start a warranty claim?
From the customer portal or mobile app, homeowners navigate to warranty from their completed project, upload proof of purchase and issue photos, describe the problem, and submit the claim for organizational review.
What happens after a claim is submitted?
The claim appears in the organization queue where support can review the invoice proof, issue evidence, and customer comments before deciding on next steps. Status updates remain visible to both the customer and the team.
Can homeowners track claim status?
Yes. The warranty portal keeps claim status visible so homeowners can see whether the claim is submitted, being reviewed, awaiting additional information, or resolved.
Does Fieldaira help review invoice documents?
Fieldaira AI can read invoice number, purchase date, and warranty posture from uploaded invoices while keeping the review editable so the organization stays in control.
Can multiple issues be included in one claim?
Yes. Customers can combine proof of purchase, multiple issue photos, and written comments into one organized claim packet instead of submitting separate requests.